Explain in detail what effective customer service means

1.Explain in detail what effective customer service means2.) Analyse ( effects/consequences)a. How effective customer service benefits the customerb. How effective customer service benefits the employeec. How effective customer service benefits the organisation3.) you need to give some examples of poor customer service to illustrate the opposite.You should choose a couple and explain what exactly is wrong and how this will affect the customers,business and employeesExamples of poor customer serviceAirlinesBritish GasBanksGEneral

 

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